Edge cases & misc — FAQ
Catch-all weird problems that don't fit other categories. Search Ctrl+K first.
MSC-001 — Something broke — where start?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Search FAQ (Ctrl+K), check status.saxobroko.com, Common issues. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-002 — Everything down at once?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Power → router → NAS → cloudflared — turn everything on. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-003 — Internet up but all saxobroko subdomains fail?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Cloudflare or tunnel issue — cloudflared FAQs. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-004 — Only one app down?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Restart that Docker app on TrueNAS. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-005 — Works in AU not overseas?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- block no aus WAF — VPN to Australia or use public sites only. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-006 — Works on LTE not home Wi‑Fi?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- LAN DNS or Pi-hole issue — DNS FAQs. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-007 — Time wrong on devices?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Fix NTP — breaks SSL logins everywhere. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-008 — Pool degraded?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- STOP heavy writes — pool FAQs, when pool degraded. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-009 — Disk full?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Check disk space. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-010 — SMART errors?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Read SMART errors. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-011 — Scrub running slow?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Normal — don't panic-stop unless errors. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-012 — Jellyfin black screen?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Jellyfin playback FAQs. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-013 — Movie requested not appearing?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Overseerr FAQs + arr pipeline. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive:* Common Issues
MSC-014 — qBittorrent stuck?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- qBittorrent FAQs — don't delete random files. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-015 — Music won't play?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Navidrome FAQs. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-016 — Photos app slow?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Photos FAQs. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-017 — Plex still used?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Legacy — Plex FAQs. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-018 — UniFi Wi‑Fi weird?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- UniFi FAQs. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-019 — Dream Machine SE reboot?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- One reboot OK — not factory reset. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-020 — CGNAT mentioned in old notes?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Tunnel replaces port forwarding — ignore port-forward guides. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-021 — DNS propagation wait?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Up to 48h for external DNS changes — DNS FAQs. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-022 — Certificate mismatch on random subdomain?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Check tunnel hostname vs cert — Cloudflare edge FAQs. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-023 — Bot fight blocked login?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- WAF skip for auth/docs — Ryan. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-024 — GitHub Actions billing?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Check repo settings — usually free for public SaxDocs. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-025 — Cloudflare Access bypass for emergency?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Disable Access temporarily — Ryan only. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-026 — TrueNAS update pending?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Read release notes — don't update during pool degraded. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-027 — Docker app update broke service?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Rollback app version in TrueNAS Apps. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-028 — Windows share A: slow?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Wi‑Fi vs ethernet — windows shares. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-029 — Storj node on PC?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- See Storj doc — separate from NAS media. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-030 — Aither ratio panic?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Read tracker rules — don't cheat; Ryan handles account. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-031 — Tracker credentials?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Vault only — Aither doc. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-032 — Random port scan worry?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Cloudflare tunnel reduces exposure — don't open router ports. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-033 — UPS battery dead?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Graceful NAS shutdown risk — replace UPS battery. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-034 — Lightning storm?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Unplug sensitive gear if safe — power FAQs. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-035 — Smoke from NAS?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Power off, fire safe, do not open pool — call emergency. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-036 — Water leak near server?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Power off NAS first — hardware loss vs electrocution. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-037 — Kid clicked something on PC?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Close tab — don't install random software. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-038 — Email hacked suspicion?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Change password via vault order — Cloudflare, banks. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-039 — Ransomware message?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Isolate PC from network — professional help — don't pay blindly. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-040 — Two FAQ answers conflict?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Prefer newer git date on page — or ask Ryan. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-041 — Guide vs FAQ?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Guides = step-by-step beginners; FAQ = symptom fix list. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-042 — todo.md in repo?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Saxon's scratch list — may be outdated. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-043 — Certifications expired?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Certifications — McDonald's training renewals. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-044 — Weather station offline?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Weather station — separate from SaxWeather site. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-045 — Trusted brands doc?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Shopping preferences — trusted brands. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-046 — LinkedIn out of date?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Update career.md — LinkedIn is external. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-047 — IPv6 issues?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- May disable on client for testing if v4 works. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-048 — MTU black hole?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Rare streaming glitch — Ryan network tuning. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-049 — Nothing here matches?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Add FAQ entry via SaxDocs git — or Guides index. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues
MSC-050 — Still stuck?
Stack context: Cross-cutting · odd failures Integrated runbooks: Symptom finder · Outage runbook
Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.
- Ryan inherits tech per will — escalate after vault + YubiKey + status check. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Common Issues