Skip to content

Career

Work history and current job. Based on LinkedIn — update when roles change.

Based in Sunbury, Victoria, Australia. ~5 years total experience (LinkedIn, Jul 2026).

Current role

McDonald's — Product Quality Manager

November 2024 – present · Sunbury

Main job now. Shift leadership covering QSC (quality, service, cleanliness), sales, people practices, and profit. Supervising crew, coaching, safety/security escalations, stock, kitchen standards. Bringing the Macca's Experience to life every shift — gold standard food, memorable customer experience, restaurant safety compliance.

Path at the same store:

Role Dates
Product Quality Manager Nov 2024 – present
Shift Manager Sep – Oct 2024
Crew Coach Mar 2023 – Aug 2024
Crew Person May 2021 – Feb 2023

Crew Coach (Mar 2023 – Aug 2024)

Highest QSC standards on shift — cooking, customer orders, restaurant cleanliness. On some shifts: coach crew on McDonald's policies under Shift Manager supervision.

Crew Person (May 2021 – Feb 2023)

Kitchen crew: sanitise work areas, portion/wrap food, grill and fryer product drops, drive-thru, counter, delivery packing. Also customer service and order organisation.

Previous employment

Woolworths — ended Mar 2026

Sunbury store. Full progression:

Role Dates What I did
Assistant Online Manager Aug 2025 – Mar 2026 Online operations management
Online Team Member Feb – Jul 2025 Pick/pack online orders
Assistant Nightfill Manager Aug 2024 – Jan 2025 Nightfill leadership incl. duty manager duties
Interim Duty Manager Sep 2022 – Jul 2024 Cover when nightfill managers off — team of ~10, pallets, alarms, cash room/vault, closing store
Grocery, Nightfill Feb 2022 – Jul 2024 Receive/store goods, shelf rotation, overstock scanning, train new staff, customer questions

Nightfill interim duty included planning for ~10 people, assigning pallets, alarm set/disarm, cash room and vault, ensuring all money accounted for, letting staff out after close.

La Porchetta — Kitchen Hand

Sep – Dec 2020 · Niddrie

Assist kitchen day-to-day, food prep and storage, food hygiene, boxing and cutting pizzas, order accuracy.

Goodstart Early Learning — VCAL placement

Jul – Nov 2019 · Sunbury

Year 10 VCAL work placement at childcare — teach basic skills, organise educational games, nurturing environment for kids.

Sunbury Bus Service — work experience

Jun 2019 · one week

Year 10 panel beating workshop on buses — metalwork, painting, vehicle maintenance alongside experienced staff.

Education

Sunbury Downs Secondary College — 2016–2021

VCE Community Services track. Subjects/activities: Psychology, Chemistry, Mathematics, English, Health, Vocational Community Services, Environmental Science.

Primary / early childhood schools: Sunbury West Primary, Community Kids Sunbury.

Certifications

Full list with expiry dates: Certifications.

Cert Issuer When
Advance Your Leadership McDonald's Feb 2025
Food Safety Supervisor Food Safety First Feb 2025
Leadership Transitions McDonald's Sep 2024
First Fire Attack Prepare To Act Aug 2024 (expires Aug 2027)
First aid cluster (HLTAID009/010/011) FirstAidPro Apr 2024
Move materials mechanically (automated equipment) ATLAS Training Apr 2024 (expires Apr 2027)
Cert I Employment Pathways IVET Group Nov 2019
Cert II Community Services IVET Group Nov 2019

Languages

English (native), Spanish (elementary), French (elementary)

LinkedIn activity ( flavour )

Mostly likes on McDonald's and Woolworths industry posts — store openings, supply chain (e.g. Australian gherkins), retail results. Stays plugged into fast-food and FMCG news without posting much myself.