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Subscriptions & bills — FAQ

Recurring: Greenfleet, Amazon Prime, mobile, car insurance. See Subscriptions.

SUB-001 — Which subscriptions are active?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Greenfleet, Amazon Prime, mobile plan, car insurance — mortgage via MyState. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-002 — Ecologi still active?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Cancelled — use Greenfleet instead. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-003 — Pay Greenfleet?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Pay Greenfleet — CarbonCover 365. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-004 — Greenfleet login?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Vault search Greenfleet — greenfleet.md. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-005 — Pay Amazon Prime?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Pay Amazon Prime. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-006 — Cancel Prime?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Amazon account → membership — see cancel overview. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-007 — Mobile carrier?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Details in mobile plan + vault. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-008 — Pay mobile bill?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Pay phone bill. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-009 — Car insurance provider?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. car insurance + vault. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-010 — Pay car insurance?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Pay car insurance. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-011 — Cancel insurance day one after death?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. No — car/home may still need cover — notify insurance. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-012 — Find renewal dates?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Each subscription doc + email receipts in Saxon's inbox after vault/phone access. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-013 — Autopay from which account?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Usually offset or Macquarie — check bank app after login. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-014 — Missed payment notice?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Log in via vault, pay overdue, check autopay still linked. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-015 — Duplicate carbon offset?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Ecologi cancelled — only Greenfleet active. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-016 — Prime Video vs shipping?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Same Prime membership — one bill. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-017 — Mobile eSIM vs physical?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Check phone settings — carrier doc when filled in. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-018 — Insurance claim?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Use policy number from vault — don't cancel policy mid-claim. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-019 — Greenfleet tax receipt?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Download from Greenfleet portal for tax if applicable. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-020 — Subscription on Saxon's card?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Update payment method or cancel — cancel overview. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-021 — Unknown recurring charge?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Bank app transaction list → match to vault entry. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-022 — McDonald's benefits subscriptions?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Separate from personal subs — HR for work perks. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-023 — Domain saxobroko.com renewal?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Cloudflare registrar — Ryan — renew domain. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-024 — Cloudflare plan cost?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. In Cloudflare billing — vault login + YubiKey. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-025 — TrueNAS no subscription?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Self-hosted — no SaaS fee for NAS OS. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-026 — Jellyfin free?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Yes — homelab, no Netflix-style bill. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-027 — Spotify/Netflix documented?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Not in Saxon subs list — check bank if unsure. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-028 — Utilities separate?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Electricity/gas/water — notify utilities. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-029 — Rent subscription?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. N/A — owner occupier with MyState mortgage. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-030 — Cancel all subs immediately?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Wrong — keep insurance, utilities, domain until handover plan. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-031 — Handover sub checklist?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Cancel subscriptions overview. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-032 — Phone plan transfer?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Carrier shop with death cert — or keep paying until transferred. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-033 — Prime shared household?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Check Amazon household settings in account. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-034 — Greenfleet annual vs monthly?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. CarbonCover 365 — see greenfleet doc for billing cycle. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-035 — Failed Prime renewal?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Update card in Amazon wallet from vault. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-036 — Insurance auto-renew?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Usually yes — verify cover still appropriate after Saxon's death. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-037 — Subscription passwords shared?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. No — each in vault under its name. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-038 — Receipts email?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Saxon's email access may need separate recovery. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-039 — Budget monthly subs?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Rough list in subscription docs — fill costs when known. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine
SUB-040 — More bills help?

Stack context: Prime · Greenfleet · mobile · insurance Integrated runbooks: Finance troubleshooting · Subscriptions

Diagnose (2 min): 1. Confirm whether the problem is LAN-only, public URL, or both — see Outage runbook. 2. Check Service matrix for which app/host owns the broken URL. 3. If a single device only, retry from a second device on the same network.

  1. Subscriptions index, Finance monthly. Verify: Repeat the original symptom check — it should be gone or clearly improved. Deep dive: Monthly money routine