Jellyfin library

Missing items, scans, metadata, and NFO for stream.saxobroko.com. Library files live on TrueNAS at A:/Media on Windows. See Adding media.

JFL-001: New show on A:/Media but not in Jellyfin?

1. Confirm folder naming per Server/addingmedia.md.
2. Dashboard → Libraries → Scan Library.
3. Or Scheduled Tasks → Scan Media Library → Run.
4. Wait 10 minutes on large libraries.

JFL-002: Movie folder exists but Jellyfin shows empty?

1. Movies need Movie Name (Year)/video file inside.
2. Check Radarr imported to A:/Media/Movies/.
3. Scan Movies library manually.
4. Verify library root matches TrueNAS mount.

JFL-003: Duplicate entries for the same movie?

1. Find duplicate folders on A:/Media/Movies.
2. Keep one copy; remove orphan.
3. Scan library.
4. Let Radarr manage one folder per movie.

JFL-004: Wrong poster or description?

1. Fix folder name to match TMDB title and year.
2. Item → Identify → pick correct match.
3. Refresh metadata.
4. Lock metadata after manual fix if needed.

JFL-005: Episode order wrong or Season 0 clutter?

1. Specials often in Season 00 — normal.
2. Fix SxxExx in filenames if wrong.
3. Sonarr Refresh & Scan.
4. Jellyfin scan after rename.

JFL-006: NFO file not being read?

1. Enable NFO in library metadata settings.
2. Place NFO next to video per Jellyfin rules.
3. Refresh metadata for item.
4. Validate NFO XML if parse fails.

JFL-007: Library scan never finishes?

1. Large libraries take hours — check task progress.
2. Disable real-time monitoring if CPU pegged.
3. Check pool space and health.
4. Restart Jellyfin if stuck.

JFL-008: Jellyfin shows series but zero episodes?

1. Season folder must be Season 01 format.
2. Files need S01E01 pattern.
3. Check Sonarr import completed.
4. Scan after fix.

JFL-009: Added media manually — what naming?

1. TV: Shows/Show Name (Year)/Season 01/
2. Movies: Movies/Movie Name (Year)/
3. See Server/addingmedia.md.
4. Scan when copy done.

JFL-010: Collections not appearing?

1. Enable collections in library display.
2. Identify movies correctly for box sets.
3. Create manual collections in UI.
4. Refresh metadata.

JFL-011: Missing season after Overseerr request?

1. Check Overseerr requested all vs one season.
2. Sonarr → monitored seasons.
3. Downloads may still queue.
4. Jellyfin only after files exist.

JFL-012: Files on NAS but Windows A: drive empty?

1. Remap drive — Server/windows-shares.md.
2. SMB disconnected after reboot.
3. Jellyfin uses pool path not A:.
4. Fix mapping for PC browsing only.

JFL-013: Anime or foreign title matched wrong?

1. Use Identify for correct title.
2. Set metadata language in library.
3. Lock after correct match.
4. Sonarr anime may need separate root.

JFL-014: Jellyfin merged two different movies?

1. Fix duplicate folder names with distinct years.
2. Split into separate Movie Name (Year) folders.
3. Remove ghost entry; scan.
4. Prefer Radarr-managed folders.

JFL-015: Refresh metadata wiped custom edits?

1. Lock item after editing.
2. Use local NFO to persist.
3. Disable overwrite on refresh for fields.
4. Identify once then lock.

JFL-016: Kids library shows wrong content?

1. Parental max rating on child user.
2. Restrict library access per user.
3. Fix mis-identified metadata.
4. Optional separate kids library root.

JFL-017: How often does automatic scan run?

1. Dashboard → Scheduled Tasks → Scan Media Library.
2. Real-time monitoring is faster but heavier.
3. Manual scan always available.
4. Run manual after bulk imports.

JFL-018: Sample files appearing in library?

1. Delete sample files from A:/Media.
2. Tighten Sonarr/Radarr quality filters.
3. Scan after cleanup.
4. Block SAMPLE in release names.

JFL-019: Item in wrong library section?

1. Library roots must not overlap.
2. Move folder to correct A:/Media subfolder.
3. Fix library path config.
4. Rescan affected libraries.

JFL-020: Hardlinks causing duplicate listings?

1. Do not add qBittorrent complete folder as library.
2. Only Shows/ and Movies/ roots.
3. Hardlinks are one file — avoid dual paths.
4. See qBittorrent FAQ.

JFL-021: ISO or disc folder not playing well?

1. Prefer MKV from Radarr.
2. Rip to MKV for metadata and direct play.
3. ISO may always transcode.
4. Not typical in this stack.

JFL-022: Strm or shortcut files left from Plex?

1. Stack uses real files on pool only.
2. Remove stray strm files.
3. Scan after cleanup.
4. See plex-legacy-faq.md.

JFL-023: Recently Added missing new import?

1. Run manual scan.
2. Recently Added uses last scan time.
3. Check file landed before scan started.
4. Refresh metadata if needed.

JFL-024: Multi-movie folder confusing Jellyfin?

1. One Movie Name (Year) folder per film.
2. Split box sets manually if needed.
3. Radarr prefers one folder per ID.
4. Rescan Movies library.

JFL-025: TV show split across two folders?

1. Merge into one Show Name (Year) folder.
2. Update Sonarr root if moved.
3. Delete duplicate series entry.
4. Rescan TV library.

JFL-026: Missing cast photos?

1. Identify to correct TMDB ID.
2. Refresh people metadata task.
3. Provider throttle — retry later.
4. Cosmetic only.

JFL-027: Deleted file still listed?

1. Scan library removes missing files.
2. Admin delete ghost item.
3. Confirm file gone from A:/Media.
4. Empty trash if enabled.

JFL-028: Scan permission errors in logs?

1. Fix dataset ACL for Jellyfin container user.
2. TrueNAS app volume mount must be readable.
3. Partial scan skips bad subfolders.
4. Technical ACL fix on pool/Media.

JFL-029: Conflicting metadata plugins?

1. Use one primary movie/TV provider.
2. Disable redundant plugins.
3. Dashboard → Plugins.
4. Conflicts flip descriptions.

JFL-030: Season poster missing?

1. Refresh series metadata.
2. Identify series if wrong match.
3. Cosmetic issue.
4. Sonarr optional season art.

JFL-031: Music videos in Movies library?

1. Move to separate folder or library.
2. Radarr does not automate music videos.
3. Rescan after move.
4. Use Navidrome for audio.

JFL-032: Library empty after TrueNAS app move?

1. Update Jellyfin library paths in app config.
2. Verify Docker volume mount.
3. Full rescan.
4. See truenas-apps-docker FAQ.

JFL-033: Documentary mislabeled as fiction?

1. Identify → correct TMDB documentary.
2. Lock metadata.
3. Folder name needs year.
4. Normal Radarr movie handling.

JFL-034: Behind-the-scenes cluttering episodes?

1. Move extras to subfolder.
2. Sonarr extras settings.
3. Refresh series.
4. Exclude featurettes in profiles if possible.

JFL-035: Windows path vs Docker path mismatch?

1. Jellyfin uses Linux path inside container.
2. A:/Media is same share on Windows.
3. Do not change path substitution without admin.
4. Mismatch = empty library.

JFL-036: Genre tags missing?

1. Refresh metadata.
2. Identify if wrong TMDB match.
3. Metadata provider outage — retry.
4. Affects filters only.

JFL-037: After Radarr upgrade old file still shown?

1. Scan library.
2. Radarr replaces in same folder.
3. Refresh movie metadata.
4. Clear client cache if duration wrong.

JFL-038: Corrupt file shows in library but won't play?

1. Check qBittorrent completed 100%.
2. Re-grab via Radarr.
3. Delete bad file; scan removes entry.
4. Never copy incomplete downloads to library.

JFL-039: Mixed SD and HD versions same title?

1. Radarr should keep one file per profile.
2. Remove unwanted duplicate manually.
3. Scan after cleanup.
4. Upgrade allowed replaces old when configured.

JFL-040: Manual NFO from Plex migration?

1. Enable NFO reader in library.
2. Place alongside video files.
3. Refresh metadata.
4. Jellyfin reads same NFO Plex may have written.